San Francisco HydroJet Pro™ + Free Bundle Worth £140

HOW MUCH DOES SHIPPING COST?

We offer Free shipping on all orders

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WHERE DO WE DELIVER?

We provide worldwide shipping.

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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

On average, merchandise is produced and shipped from our facility 1-2 business days after purchase.

Transit time: 3-5 days

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

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DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

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WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

RETURN Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable): - Any item not in its original condition is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery

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REFUNDS (IF APPLICABLE) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

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LATE OR MISSING REFUNDS (IF APPLICABLE) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@lay-z-sppa.shop

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EXCHANGES (IF APPLICABLE) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@lay-z-sppa.shop

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GIFTS If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

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SHIPPING You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.